Industries
The same technology, very different constraints.
An agent that processes orders in a machine builder's ERP and an agent that triages claims at an insurer share most of their architecture. What differs is regulation, systems, data and the people who have to trust them. These pages cover what changes by industry.
How to read these pages
Each industry page lists the workflows that pay off first, the constraints that shape the design, and how we start.
We do not claim industry expertise we do not have. What we bring is a repeatable method for finding valuable workflows and building agents that survive contact with real systems and real auditors. The industry pages translate that method into the vocabulary and the constraints of your sector.
If your industry is not listed, the solutions by department pages are the better starting point: the finance, service, operations and sales workflows described there occur in almost every company.
Industries
Manufacturing & engineering
Agents for quoting, order intake, service knowledge, spare parts and quality documentation, built for ERP and PLM landscapes, OT/IT separation and export-controlled drawings.
Professional services
Proposals, research, document review and knowledge management for law firms, tax advisors, consultancies and agencies, under professional secrecy.
E-commerce & retail
Product content at scale, customer service for order status and returns, claims processing and catalogue data cleaning, built for peak season.
Financial services & insurance
Document-heavy, regulated workflows with people deciding: claims, onboarding checks, advisor knowledge, complaints and compliance support.
Logistics & supply chain
Order intake from emails and PDFs, customs documents, exception handling and freight audits: agents built for 24/7 operations and thin margins.
Software & SaaS
Agentic features and MCP servers in the product, coding agents with review gates, support and onboarding agents, with LLM costs, evals and EU obligations under control.
Who we work with
Startups & scale-ups
Decide where AI belongs in your product and your operations, build lean AI-native operations with agents, and rent senior expertise until you are ready to hire.
Mittelstand (SMEs)
Pragmatic AI and agent projects for owner-managed companies: fitting your ERP and lean IT, driven by the skills shortage, delivered on site in German, with knowledge transfer built in.
Enterprise & corporates
A senior, independent specialist unit for corporates: from a portfolio of pilots to governed production programmes, platform decisions and AI governance at scale.
Frequently asked questions
Do you only work with the industries listed here?
No. The listed industries are where we have the most to say. The department-level patterns apply broadly, and the constraints of regulated sectors are usually well documented. If in doubt, describe your situation and we will be honest about fit.
How do industry regulations affect what an agent may do?
Mostly by moving the human checkpoint. In financial services, credit and pricing decisions stay with people and are documented; in manufacturing, drawings and export-controlled data constrain hosting; in professional services, professional secrecy constrains where data may be processed. Our governance service maps these constraints before anything is built.
Do you work with our industry-specific software?
Agents connect to systems through APIs, files, email and, increasingly, the Model Context Protocol. Most industry software can be integrated at one of those levels. During the readiness assessment we check the concrete systems and say where integration is easy, where it needs work and where it is not worth it.
Let's find the first workflow worth automating.
A 30-minute intro call, no slides and no obligation. We listen, ask about your processes, and tell you honestly where AI agents would pay off and where they would not.